Terms of Service

By using ClickCues, you agree to these terms. If you don't agree, don't use ClickCues. It's that simple.

ClickCues is a visual feedback and collaboration SaaS tool. We provide the software; you provide the content. We help your team collect, organize, and resolve client feedback on websites and web applications.

• You must provide accurate information when creating an account
• You are responsible for keeping your login credentials secure
• One person per account - credential sharing is not permitted and may result in account termination
• You must be 16 or older to use ClickCues

You may not:

• Use ClickCues for illegal purposes
• Attempt to reverse engineer or scrape the platform
• Share your login credentials with others
• Use ClickCues to collect feedback on sites you don't own or have permission to use
• Abuse the free trial by creating multiple accounts to avoid paying

• Every plan includes a 7-day free trial with cancel anytime
• After your trial ends, a paid plan is required to continue using ClickCues
• We use Stripe for all billing - your card details are never stored by ClickCues
• Annual plans are billed upfront and are non-refundable after 14 days
• Monthly plans can be cancelled anytime - no refunds for partial months
• Downgrading may result in team members being removed to fit the new plan's member limit

• You own your data and feedback content
• You grant ClickCues a limited license to store and display your content to provide the service
• We do not use your content to train AI models
• On account deletion, your data is permanently removed within 30 days

• We aim for 99.9% uptime but don't guarantee it
• Support is provided via email - we respond within 1 business day
• We reserve the right to perform maintenance with reasonable notice

• You can cancel your account anytime from Settings → Billing
• We reserve the right to terminate accounts that violate these terms
• On termination, your data is retained for 30 days then permanently deleted

• ClickCues is provided "as is" without warranty of any kind
• We are not liable for indirect, incidental, or consequential damages
• Our total liability is capped at the amount you paid us in the last 12 months

These terms are governed by the laws of the State of Delaware, USA.

Questions about these terms? Email us at evander@clickcues.com